Challenge: BC Bereavement Helpline is an unsung hero of the non-profit world. Working in their quiet, dedicated way they provide support for people experiencing grief from the loss of loved ones. They needed to ensure that more people were made aware of their offerings.

Solution: After a series of in-depth conversations it became clear to us that we needed to delve into the emotions of loss without becoming lost in them. A remarkable group of people came on board to help create ‘You’re Not Alone’ and BCBH has become much better known as a result of this piece.

BC Bereavement - ‘You’re Not Alone’

“Our BCBH spot has helped us reach more people.”

“Rolf and Mikes process unearthed insights which they articulated to a higher level in our nonprofit category. BCBH provides emotional supportive services in the face of loss, and Rolf and Mike’s team helped to articulate that on a visceral level without resorting to cliché or stereotypes. Our BCBH spot has helped us reach more people. It was pure emotion and their dedication and selfless drive to do some good coming out of Covid was heartfelt. We continue to work with the wider team which to date has resulted in a rebrand, with more activity to come”

— Jessica Lowe, Executive Director at BC Bereavement Helpline

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